Supporting Education Group Careers

FAQs

• What does the recruitment process look like?

  We aim to be as efficient and transparent as possible, offering an equitable recruitment experience for every candidate.

  Typically, the recruiting process takes around four weeks and follows the structure below, but given the variety of roles across Supporting Education Group, our hiring process can differ depending on the position you are applying for.

• How do I apply for a role?

  You can apply directly through one of our job adverts that you might find on popular channels such as LinkedIn or Indeed, or by simply visiting our Careers page where you can browse our open positions, find a role that matches your skills and interests, and submit your application online.

  You’ll need to upload your CV and some basic information about yourself – this is so we can register your details with our recruitment system. We recommend taking the time to ensure your CV highlights your relevant experience, and please be assured that our recruitment system does not automatically assess your CV – only a member of the hiring team or talent acquisition team will assess your application.

  If you’ve been referred by one of our current employees, they’ll share an application link with you that you can use to apply through. Don’t forget to mention the name of the person who’s referred you when you apply – we love to reward our employees for successful referrals!

• Do you offer flexible working options?

  We work in a hybrid way, with collaboration being one of our values, we’d expect you to regularly be in our support centre, at a local office, or at a customer location to connect in person, at least three days per week.

  Depending on the role and business, this may include home working, hybrid working, or flexible working hours. During the interview process, feel free to discuss the options available for the specific role you’re applying for.

• How do you support equality, diversity and inclusion?

  Equality, diversity and inclusion are integral to our values, especially ‘People at the Heart of Everything We Do’ and ‘Collaboration’. We believe that fostering a diverse workforce leads to better innovation and stronger team performance.

  Our recruitment process is designed to be fair and unbiased, and we actively encourage applications from individuals of all backgrounds. Our internal EDI community works to continually foster a more inclusive workplace and culture, and we offer training to everyone involved in our recruitment process to ensure our workplace is inclusive and supportive.

• Will I get feedback on my application?

  We aim to provide feedback to candidates who have completed an interview. Unfortunately, due to the high volume of applications, we are not able to give individual feedback to every applicant at the application review stage.

  However, we do appreciate your interest in our business and encourage you to apply for future opportunities if your application was not successful this time.

• What is the company culture like

  Our company culture is shaped by our core values: People at the Heart of Everything We Do, Entrepreneurial Spirit, Collaboration, Impact Driven, and Passion for Education.

  We strive to create an inclusive, collaborative environment where every team member is empowered to contribute, innovate, and make a meaningful impact. We’re passionate about education and supporting one another, and we believe in working hard while maintaining a healthy work-life balance.

• What should I expect in the interview process?

  Our interview process is designed to help us understand how your skills, knowledge and experience, matches with the essential requirements of the role. It will typically include:

  • A discussion about your background and how it aligns with the role.
  • Competency-based questions and/or values-based questions to assess how well you align to how we work, such as collaborating, problem-solving, innovating fresh ideas, and our passion for education.
  • For certain roles, we may include technical or task-based assessments. We aim to create an open, two-way conversation where you can learn more about us, and we can learn more about you.
  • For more senior level appointments, we typically use a panel interview as part of our process so please expect to be asked to prepare a short 10-to-15-minute presentation on a set topic. Don’t worry, we’ll give you enough time to prepare your presentation prior to the interview.